Background
LegalAid is a mobile platform designed to connect individuals with qualified lawyers, provide quick legal consultations, and streamline access to legal resources. The goal was to make legal help affordable, accessible, and transparent for people who might otherwise face barriers in getting professional assistance.
Role: Product Designer
Platform: Mobile App (iOS & Android)
Industry: Legal Services
The Challenge
Many people needing legal help face delays, unclear costs, and lack of trust in digital legal services. The solution needed to:
Enable fast lawyer discovery and booking
Offer transparent pricing and process
Provide secure, private communication between clients and lawyers
The Solution
I designed a user-first mobile experience with:
Smart Search & Filters – Find lawyers by expertise, location, language, and availability
One-Tap Booking – Easy appointment scheduling with clear fees
Case Tracking Dashboard – Keep all legal documents and updates in one place
Secure Chat & Call – Encrypted client–lawyer communication
Knowledge Hub – Verified articles and resources for self-education
Results and Impact
Faster access to legal professionals (average time reduced by 40%)
Improved user trust with transparent pricing and verified lawyer profiles
High engagement with the in-app knowledge hub for self-help resources